Review Details
Read the product title, category, delivery method and complete product details before ordering.
Marketplace policy
GiantMarket Rules
These rules help maintain a clear and responsible marketplace experience. Review them before using the website or placing an order.
Protect Access
Keep account information private and update security information when the product instructions require it.
Keep Evidence
Retain relevant order details and clear evidence when requesting support or a replacement.
General Marketplace Rules
- Review the complete product details, delivery method and listed requirements before placing an order.
- Use accurate account information when registering, signing in or contacting support.
- Do not misuse the website, attempt unauthorized access or interfere with marketplace functionality.
- Do not use abusive, threatening, fraudulent or misleading language when communicating through the website.
- Keep purchased account information secure and do not publicly disclose credentials or private order information.
- Submit support or replacement requests with complete and truthful evidence.
- Do not create duplicate requests for the same issue while an existing request is being reviewed.
- Products may be unavailable or disabled without notice when they are no longer active.
Customer Responsibility
Customers are responsible for reviewing all visible product information before ordering. Failure to review the category, product title, delivery method or product requirements does not automatically create replacement eligibility.
Customers should follow the instructions supplied with a product and avoid actions that may unnecessarily lock, restrict or damage access after delivery.